Xfinity refund

Refund. Hello, I accidentally ordered Xfinity prepaid on 8/18/23. I immediately called in to cancel the service and it was cancelled. I asked them not to ship the equipment to me, and they assured me it would not ship. I received emails that my equipment was being shipped so I called in again and they assured me …

To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! I need the lies to stop when being told about a refund I requested for a monthly charge when I returned the …If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...Logging in.... - XfinityOn an Xfinity forum, a customer using the handle User_19cfc5 said the call showed up on Caller ID as Xfinity, making it seem legitimate. “I have lost $540. due to this scam,” the customer ...

We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. If the total balance due on your account was more than the combined payments, or if the account still has a balance after both payments have posted, we are not able to issue a refund on either payment, unfortunately. This can also happen if a new bill is issued before the refund request goes through, leaving a balance on the account.No REFUND on a device which was not delivered. I hope you are doing well. My sincere request to you is to look into this issue carefully. I have ordered a new iPhone …Nov 13, 2018 ... Customers don't need to do anything to get the refunds. According to the Attorney General's office, Comcast will be providing refund checks ...Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream... Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”.

Stay connected with the Xfinity Response Center before and during critical service impacting events. Learn more about how to prepare and stay connected. For Xfinity Mobile and Xfinity Voice customers, we’re waiving charges for calls to and from, as well as data and Global Travel Pass usage in, Israel and Ukraine through March 21, 2024. ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the …Aug 2, 2023 · Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check. Make sense? Even am in the same boat. If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...

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Click the "Direct Message" icon. or Direct Messaging. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.I have been charged twice by Xfinity and am requesting a refund. The agent told me that the refund would be completed in a couple of days, but it has not been credited. I have already contacted more than 10 agents and no progress has been made. Xfinity does not meet deadlines and has no desire to give …iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the …Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”.Dec 18, 2022 · To do so, click on the chat icon located at the top right of this forums page. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select ...

Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke... From You, refund status Nov 13, 2018 ... Customers don't need to do anything to get the refunds. According to the Attorney General's office, Comcast will be providing refund checks ...May 8, 2021 · To qualify for the credit, customers must: 1. Be logged in with their Xfinity ID. 2. Have been impacted by a reported partial or complete network outage within the last 90 days.Note: My Account will verify that the customer experienced a network outage. Certain types of outages, such as power outages at the customer’s home and outages caused ... Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.You can visit our Refunds From Xfinity site to learn more on the prepaid card refunds if you end up not receiving the refund back to the last used payment method. [Edit: Spelling] (edited) I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Refund. U. user_e74448. Visitor ... Hey there @user_e74448 thanks for being part of our XFINITY Mobile family. I'm certainly sorry to hear about the trouble you've experienced surrounding your bill and the charges after services were disconnected. We would love to help, however, we do not have the ability to review account specifics over …We look forward to hearing from you. • Click the "Direct Message" icon (upper right corner of this page) • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. • Press Enter to send your message. I am an Official …Xfinity will not refund me for a device unused and no phone number. I complained at the store. The xfinity store said they couldn't help or takevthe phone back because i ordered wifi over the phone not in the store. The agent new i didn't want the phone. Still she neglected me, humiliation at the we UPS store when the …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...

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Wednesday, March 13th, 2024 9:00 AM. Cancel service and refund. Good day sir. I have been a customer for several years. I bought a house last year in February. I called to have the service transferred to the new address and this was done successfully. My problem is that I have been charged this entire time for …Feb 21, 2023 ... ... me whats the issue going on...he hung up. Horrible support! I want a refund but they wont open a support ticket! Message 12 of 13. 0 Kudos.929 Messages. Hey @ user_bc1820 your card will come with a sticker on the front of the card with activation instructions. If you do not see this sticker you can check the back of the card for a contact phone number and you can reach out to Visa to activate your card. I am an Official Xfinity Employee. Official Employees …Refund. Xfinity charged me twice in one week, I requested a refund and on the day 1/15 of me requesting the refund I was told a ticket would be created and I’d receive it in 3-5 business days. On the 5th business day I called after not receiving the refund, a rep told me they would create a ticket for my refund and I …It takes seven to 10 business days to receive MoneyPak refund checks, according to Green Dot Corporation. Consumers can request such refunds and check the status of submitted reque...Nov 2, 2023 ... You need to call the company if you want to cancel your Xfinity account. You must call Comcast Hold at 1–800-XFINITY or 1–800-COMCAST. The ...To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your …Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn …Hi I am trying to get ahold of someone from Xfinity Mobile. I accidentally paid off my Apple Watch installment plan. I didn’t mean to do that so now I need the $314 refunded to me. But I’ve been on hold on the phone with some random dude in India who has no idea what to do. I don’t want the amount credited to my account, I want it ...

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Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ... Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. • Press Enter …Outage refunds. Hi, multiple outages have occurred on my wifi in the past pay period. Please refer to my account for times and dates, and apply the refunds accordingly. Thanks in advance and let me know if …In 2020 I was charged $5 each box (x3 boxes) for $15.00. In 2021 the price increased to $7.50 per box, (x3 boxes) for $22.50 per month charged for 12 months now beginning in Jan 2022, the boxes again went up to $8.50 x3 for $25.5 per month for the last 5 months. I need this resolved. Xfinity Assistant To send a "Direct Message" message: Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I cancelled service with Xfinity on March 3rd, 2023, but was subsequently billed another full monthly billing cycle (~$285) and then only refunded ... Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service Center drop-off options for your return. Xfinity Home Refund Policy for Pre-Payments: If you make a pre-payment prior to installation of your Xfinity Home service, such pre-payment will be applied as a credit to charges due on the following month’s bill from Comcast. In the event you cancel your Xfinity Home service, your pre-payment will be applied instead to any other …Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check. Make sense? Even am in the same boat.In today’s competitive business landscape, customer loyalty is more important than ever. And one of the key factors that can drive customer loyalty is a flexible returns and refund... Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service Center drop-off options for your return. ….

Feb 20, 2018 ... Should Comcast refund two years' worth of cable bills? Or is an apology, a refund of the cancellation fee, and firing the employee, enough?Airbnb is a popular brokerage site that matches travelers with hosts and lodging options in locations all throughout the world. As anyone who travels for business or pleasure knows...Jan 20, 2024 · I requested a refund for being overcharged for Wi-Fi for a month and a half before my service was cancelled. I was supposed to receive a $114 refund but after having chatting with multiple different Xfinity agents who told me my refund would be coming in 2 weeks and then 20 business days and then another 4 weeks, I still never received it. Waiting for your tax refund can be like waiting for Christmas morning when you were a kid. You know it’s coming, but it’s not coming quick enough. The easiest way to check the stat...Feb 28, 2024 · Refund for unused services and equipment. After being a loyal XFinity its customer for 15+ years I have cancelled my services. I went to a store in person. The customer service was lackluster. Now I see that XFinity is pending a full months charge on my account. If I only used 5 days of internet I feel strongly that XFinity should only charge ... Need instructions on how to request a refund. Hey there, @user_d3b08d.I hope you and your family stayed safe during the storm. We'd be happy to help with getting a credit applied for the time you have gone without service.Something went wrong. I wasn't able to load. Please refresh to try again. RefreshIn 2020 I was charged $5 each box (x3 boxes) for $15.00. In 2021 the price increased to $7.50 per box, (x3 boxes) for $22.50 per month charged for 12 months now beginning in Jan 2022, the boxes again went up to $8.50 x3 for $25.5 per month for the last 5 months. I need this resolved.Refund. U. user_e74448. Visitor ... Hey there @user_e74448 thanks for being part of our XFINITY Mobile family. I'm certainly sorry to hear about the trouble you've experienced surrounding your bill and the charges after services were disconnected. We would love to help, however, we do not have the ability to review account specifics over … Xfinity refund, If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow …, If the total balance due on your account was more than the combined payments, or if the account still has a balance after both payments have posted, we are not able to issue a refund on either payment, unfortunately. This can also happen if a new bill is issued before the refund request goes through, leaving a balance on the account., Something went wrong. I wasn't able to load. Please refresh to try again. Refresh, Mar 9, 2018 ... They gave me a credit of $833 for my iPhone 7 Plus, but is charging $31.24 for an iPhone 7 I don't have. Comcast does not want to refund me for ..., With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo..., Returns and refund policies play a crucial role in building trust with customers. In today’s highly competitive business landscape, providing a seamless and customer-centric return..., Dec 18, 2022 · To do so, click on the chat icon located at the top right of this forums page. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select ... , Analysts have been eager to weigh in on the Services sector with new ratings on Comcast (CMCSA – Research Report), Service International (SCI –... Analysts have been eager to weigh..., Access your Xfinity account to manage your TV, Internet, phone, and home security services. You can also request a refund for any service or product you purchased from …, With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo..., Stay connected with the Xfinity Response Center before and during critical service impacting events. Learn more about how to prepare and stay connected. For Xfinity Mobile and Xfinity Voice customers, we’re waiving charges for calls to and from, as well as data and Global Travel Pass usage in, Israel and Ukraine through March 21, 2024. ..., Aug 3, 2021 · Click the direct message icon o. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. , You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968. ( edited) 0. 0. The title says it all, I received a billing credit a few months ago and was offered to have this amount credited to my card. I said I would take a credit to my account balance ..., Xfinity Assistant , Nov 2, 2023 ... You need to call the company if you want to cancel your Xfinity account. You must call Comcast Hold at 1–800-XFINITY or 1–800-COMCAST. The ..., May 3, 2022 · 929 Messages. Hey @ user_bc1820 your card will come with a sticker on the front of the card with activation instructions. If you do not see this sticker you can check the back of the card for a contact phone number and you can reach out to Visa to activate your card. I am an Official Xfinity Employee. Official Employees are from multiple teams ... , If the bill generated after the change was made on the account then the statement won't reflect that. The easiest way to check would be at the top of the bill, there should be the "Billing Date", which is when the bill generated. Since we bill a month in advance for services (you'll see the dates the bill is for listed nearby, as "Service From ..., First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate., You can send us a Direct Message with the following steps: To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person"., So I cancelled xfinity and got an email saying I get a $71 refund from [email protected]. To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like., So I cancelled xfinity and got an email saying I get a $71 refund from [email protected]. To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like., The found that Xfinity is not an authorized carrier for the phone to act as its own service. I’ve spent another month trying to ask for a refund. Again, multiple transfer’s unexpected after being placed in “hold” or even hung up on. I’ve been with xfinity for several years 7-8. I’ve been nice and patient, but continue to …, XfinityJanelle. Hi @user_o2d3q0 Thank you for reaching out on the Xfinity Community Forums. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. I sincerely apologize we currently do not have support NOW Wi-Fi over …, From You, refund status, Call Xfinity customer service at 1-800-Xfinity or (800) 934-6489) EST to pay your bill by phone. Visit www.xfinity.com to make an Xfinity bill payment online. Download the Xfinity My Account app to make an Xfinity bill payment via mobile. Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person., Access your Xfinity account to manage your TV, Internet, phone, and home security services. You can also request a refund for any service or product you purchased from …, Dec 12, 2023 · If it's not possible to issue a refund to the last payment method on file, there are two possible options based on the verified email address. If you have a verified email on the account, you will be sent an email within 15 days for you to be able to process a via prepaid card, and if you don't have one you will be shipped a prepaid card ... , Refund issue- XFINITY is stealing my money!!!! XFINITY owes me $719.92, since the start of my journey to acquire my refund on 9/18/23 I have been passed around told to wait 30 days, told it’s being processed, told I should see it in my account in 24 hours etc. almost 2 months later I still don’t have my money., Entered an incorrect outage date, or. Already received the maximum amount of credit of $100 in the past 60 days. I hope this helps clear up your concerns on credit for service interruptions, and how you can easily request a credit when your service is interrupted., The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self …, I would be glad to check and see what's going on with the refund. Please send a direct message, using the following instructions, so we can check the account: (Full credit to @BruceW for this excellent explanation and @Again for the picture!) "Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:, You can send us a Direct Message with the following steps: To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person"., Learn how to return or exchange your phone, smartwatch, tablet or accessories within 14 or 30 days of purchase. Find out the conditions for refund, the …